Team
At Hoton Heating & Plumbing, our team is at the heart of everything we do. From expert boiler installers to skilled service engineers and knowledgeable support staff, every member of our team is dedicated to providing high-quality, reliable plumbing and heating services.
Managing Director
Neil Drakesmith
I have been in my role since 2002 and ensure the running of our work force and day to day operations. I handle our capital contracts and strategically plan Hot'on Heating's long term future.
I consider myself to be a very conscientious individual who strives to reach the highest standards in whatever task I undertake.
Customer Service Manager
Lynne Berry
I have been working for Hot'on Heating for over 10 years and now handle all customer queries and provide a balanced response where appropriate. the assistance in day-to-day administration of the business. I develop and maintain workplace guides and procedures.
Development manager
Callum Drakesmith
Callum is the Development Manager at Hoton Heating & Plumbing, responsible for driving the company’s growth and improving the services we offer to our customers.
He works closely with the team to develop new opportunities, strengthen client relationships, and ensure the business continues to move forward.
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Boiler install team
Phil Conroy
Phil is one of our experienced boiler installers at Hoton Heating & Plumbing, specialising in the installation and replacement of domestic heating systems.
He takes pride in delivering high-quality workmanship and ensuring every installation is completed safely and efficiently.
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Boiler install team
David Watchman
David is a skilled boiler installer at Hoton Heating & Plumbing with extensive experience fitting and upgrading domestic heating systems.
He is committed to delivering reliable, high-quality installations that keep customers’ homes warm and energy efficient.
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Senior engineer
Derek Appleby
Derek is our Senior Engineer at Hoton Heating & Plumbing, bringing many years of hands-on experience in plumbing and heating.
He specialises in diagnosing complex issues, carrying out advanced repairs, and supporting the wider team with technical expertise.
Service engineer
Calvin Singh
Calvin is a dedicated Service Engineer at Hoton Heating & Plumbing, specialising in the maintenance and repair of domestic boilers and heating systems.
He ensures every service is carried out thoroughly to keep systems running safely and efficiently.
Service engineer
Steven Franks
Steven is a skilled Service Engineer at Hoton Heating & Plumbing, responsible for servicing, maintaining, and repairing domestic heating systems.
He works carefully to ensure every boiler operates safely and efficiently for our customers.
Gas engineer and plumber
Jay Drakesmith
Jay is a Gas Engineer at Hoton Heating & Plumbing, specialising in boiler repairs and general plumbing work.
He has strong experience diagnosing faults and quickly restoring heating and hot water for customers.
Jay approaches every job with professionalism, ensuring all work is carried out safely and to a high standard.